SKED will cut down on the amount of time your office spends rescheduling appointments when practice members have something come up during their scheduled appointment. It will give you more time to focus on the practice members that come into your office helping to build rapport with each and every one of them. This is also a benefit to your practice members as we all know we are unable to know when the unexpected will arise which allows them to open up the app and reschedule an appointment if something comes up.
Yes, you are able to send this type of message to practice members that have not been in your office in 3-12 months, however, you have to send this as a one time message and select the specific names of the PMs you would like it to go out to. There is no code in SKED for PMs that haven’t been into the office in quite some time, SKED is unable to automatically generate a list of whom this message should be sent out to.
You will set-up a call with one of our SKED Support Team members and they will install SKED for you on your server computer remotely. During this you will also receive time to go over the setup of your SKED Admin and they will be able to answer any question you may have.
You are in full control of what your practice members can and can’t see in the app as well as what they can do through the app when it comes to scheduling, canceling, or rescheduling appointments. You can turn these features on and off as your office chooses.
Please read through the FAQs to find answers to your questions. If you still have a question, contact us.
To reschedule your appointment using SKED 4.0 or newer App:
Under the Appointment tab, tap the appointment name that you want to change, then click the button at the bottom to select a new date and time.
To reschedule with the older SKED app:
Tap the appointment that you wish to reschedule.
At the bottom of the next screen, there will be a blue bar, select “Reschedule”.
Across the top under the month and year, you will see the date’s and below you will notice the available appointments.
Select a date and time for the appointment that you wish to change and select confirm.
Once your appointment is confirmed you will be directed to your appointment screen where you can ensure that your change has been made.
For a step-by-step video, watch ‘How to reschedule an appointment‘.
NOTE: Not all chiropractic offices allow appointments to be rescheduled. If the option is not allowed, then the option will not be available.
It could be that the email you registered with is different than the one you have on file. Try logging in to the app with the original email. Once you have logged into the app then you can go to the settings tab and change the email you log in with.
Alternatively, you can use the link on the log in screen for New User Registration and re-register your account. This will create a new login and password.