What are SKED Templates and how to use them?
Templates are messages that we have created for offices to use. We have found that these are the most used messages between offices. Feel free to customize them in any way that you would like. They are an outline for your office to use when sending messages.
If you want to save changes to a template that you use regularly, you can save the template as a draft and then duplicate the message from the drafts folder to use it again, and again!